Frequently Asked Questions

Everything you need to know about your Lingerie Living experience.

How do I find my perfect size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for comfort, or you can contact our fit specialists for personalized advice.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and protective adhesive strips attached. Returns must be initiated within 30 days of delivery.

Is your packaging discreet?

Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy. The sender name will appear as 'LL Logistics' on the shipping label.

How should I care for my delicate lingerie?

To preserve the life of your garments, we recommend hand washing in cold water with a gentle silk or lace detergent. Always air dry flat and avoid the tumble dryer.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.